Terms of service
This store is operated by Callebaut, Giovanni, a Belgian sole proprietor trading as HouseLively. Our business address is Watergraafstraat 4/401, 9000 Gent, Belgium. Enterprise number: 0705.893.744. VAT number: BE0705.893.744.
Using the store and placing orders
Provide accurate contact and delivery details when ordering. Only items shown as available to order can be purchased; Coming soon items are not orderable. The product page describes the selected item and included pieces. Supplier photographs may show styling items that are not included where the description says so.
Prices and checkout amounts are shown in the selected market currency. For the US market, prices are shown in US dollars. Check the final checkout total and the product's delivery information before paying. Eligible US shipping is included as described in our shipping policy. Any disclosed import charges are separate.
Availability and order issues
Items are supplied to order. If we cannot supply an ordered item, or discover an error affecting your order, we will contact you. We will refund any payment for an item we cannot supply. We will not charge a higher price or send a substitute without your agreement.
Delivery, cancellations and returns
Delivery estimates and exclusions are set out in our shipping policy. You may request cancellation before fulfillment. Returns, faulty-item handling and refunds are covered by our return and refund policy.
Privacy and contact
Our privacy policy explains how personal information is handled. For product, order or business enquiries, use our contact page.
These terms do not exclude or limit mandatory consumer rights under applicable law. Changes to these terms apply to future orders; the terms provided when you ordered continue to apply to that order.